Terms of Service

Effective Date: May 30, 2026

These Terms of Service (“Terms”) are a binding agreement between Databunker Tech Ltd, an Israeli company (company no. 517349809) (“Databunker,” “we,” “us,” or “our”), and the individual or entity that accesses our website or uses our products (“Customer,” “you,” or “your”). By accessing the Website, creating a Portal account, or using any Databunker product, you agree to these Terms. If you are entering into these Terms on behalf of an organization, you represent that you are authorized to bind that organization.

If you do not agree to these Terms, do not access or use the Services.

1. Definitions

  • “Website” — our marketing website at databunker.org.
  • “Portal” — our customer portal and account dashboard at portal.databunker.org.
  • “Products” — Databunker Pro, Databunker Radar, and Databunker DPO, as described below, in any deployment mode (self-hosted or cloud-hosted).
  • “Services” — collectively, the Website, the Portal, and the Products.
  • “Customer Data” — data you submit to, store in, scan with, or process through the Products, including any personal data of your own users or data subjects.

2. The Services

Databunker provides a data-privacy platform consisting of three Products, which may be offered self-hosted, cloud-hosted, or both:

  • Databunker Pro — a secure vault for storing and tokenizing personal data. Available self-hosted (you run it on your own infrastructure under a license key), cloud-hosted (we run managed instances for you), or as a free trial license.
  • Databunker Radar — security and compliance scanning across your cloud accounts (AWS, Azure, GCP) and databases (such as MySQL, PostgreSQL, and SQL Server), including detection of personal data.
  • Databunker DPO — connects to your SaaS systems (such as Mailchimp and HubSpot) and databases to execute data subject requests — generating personal-data reports and deleting user records, with an optional versioning/rollback option.

We may add, change, or discontinue Products or features. We will use reasonable efforts to notify you of material changes that adversely affect a paid Product you actively use.

3. Accounts and Registration

To use the Portal you must register for an account using a valid email address or a supported single sign-on provider (such as Google or Microsoft). You agree to provide accurate information, keep it current, and keep your credentials confidential. You are responsible for all activity under your account. Accounts may have multiple members with different roles; the organization owner is responsible for managing access and is accountable for the organization’s use of the Services. You must be at least 16 years old and legally able to enter into these Terms.

4. Licenses and Access Rights

Self-hosted software (Databunker Pro). Subject to these Terms and payment of applicable fees, we grant you a limited, non-exclusive, non-transferable, non-sublicensable license to install and run the licensed software on your own infrastructure, solely for your internal business purposes and only for the number of instances and the license term covered by your license key. You may not exceed your licensed scope, share or resell license keys, or circumvent license controls.

Support and updates. Paid Databunker Pro licenses include software updates and support for the license term (typically one year, as stated in your purchase). We aim to provide an initial response to support requests within 24 hours; resolution time depends on the nature of the issue. Support and updates end when the license term expires unless you renew.

Self-hosting responsibility. If you self-host any Databunker software, you are solely responsible for its deployment, configuration, security, and ongoing operation. Databunker is not liable for any damages, losses, or claims arising from your self-hosted instance, including those caused by security breaches, data loss, or misconfiguration.

Cloud-hosted services (Pro cloud instances, Radar, DPO). Subject to these Terms and applicable fees, we grant you a limited, non-exclusive, non-transferable right to access and use the cloud-hosted Products during your subscription term for your internal business purposes.

Open source. Databunker also publishes open-source software (Databunker OSS) under its own open-source license. That license — not these Terms — governs your use of the open-source software.

Restrictions. You will not, and will not permit others to: (a) reverse engineer, decompile, or attempt to derive source code except to the extent permitted by law; (b) copy, modify, or create derivative works except as expressly allowed; (c) resell, sublicense, or provide the Products to third parties as a service except as agreed in writing; (d) remove proprietary notices; (e) use the Products to build a competing product; or (f) use the Products in violation of any law or third-party rights.

5. Trials and Free Tiers

We may offer free trials, free tiers, or trial license keys. These are provided “as is,” may be time- or scope-limited, and may be modified or withdrawn at any time. Data and configuration created during a trial may be deleted if you do not convert to a paid plan.

6. Acceptable Use

You agree to use the Services lawfully and responsibly. In particular:

  • Radar: you may scan only cloud accounts, databases, and resources that you own or are expressly authorized to assess. You are responsible for obtaining any necessary permissions before connecting an account or database or running a scan.
  • DPO: you may connect only systems, SaaS accounts, and databases that you own or are authorized to access, and you are responsible for the lawfulness of any data discovery, deletion, or rectification you perform.
  • Pro: you are responsible for the data you choose to store and for configuring access controls appropriately.

You will not use the Services to store or process data unlawfully, to scan or access systems without authorization, to transmit malware, or to disrupt the Services or other users.

Export compliance. You agree to comply with all applicable export and import laws and regulations. You will not use or export the Services in violation of those laws, or in or to any country or party subject to embargo or sanctions by Israel or your own jurisdiction.

7. Customer Data, Privacy, and Roles

For personal data Databunker collects as a controller — Website visitors and Portal account holders — our Privacy Policy applies.

For Customer Data that you store in, scan with, or process through the Products, Databunker acts as a processor on your behalf. Such processing is governed by our Data Processing Agreement (DPA) (see databunker.org/legal). You are the controller of that data and are responsible for: having a lawful basis to process it, providing required notices to your own users and data subjects, and ensuring your instructions to us are lawful. When you run Databunker Pro self-hosted, the data remains entirely within your infrastructure and Databunker does not access it.

You retain all rights in your Customer Data. You grant us the limited rights necessary to provide, secure, and support the Products.

8. Fees and Payment

Paid Products are billed per the plan, instance count, or usage described at the time of purchase. Unless stated otherwise: fees are due in advance, are non-refundable except where required by law, exclude taxes (which are your responsibility), and subscriptions renew for successive terms unless cancelled before the renewal date. We may suspend or downgrade access for non-payment after reasonable notice.

9. Intellectual Property

The Services, including all software, documentation, designs, and the Databunker name and logos, are owned by Databunker or its licensors and are protected by intellectual-property laws. Except for the limited rights expressly granted, no rights are transferred to you. If you send us feedback or suggestions, you grant us a perpetual, royalty-free license to use them without restriction.

10. Third-Party Services

The Services integrate with third-party services (for example, cloud providers such as AWS, Azure, and GCP; SaaS connectors such as Salesforce, HubSpot, and Mailchimp; sign-in providers; and payment processors). Your use of those services is governed by their own terms and privacy policies, and Databunker is not responsible for them.

11. Confidentiality

Each party may receive confidential information of the other. The receiving party will use it only to perform under these Terms, protect it with reasonable care, and not disclose it except to personnel and advisors who need it and are bound by confidentiality. This does not apply to information that is public, independently developed, or rightfully received from a third party.

12. Warranties and Disclaimers

We will provide the cloud-hosted Products with reasonable skill and care. Except as expressly stated, the Services are provided “AS IS” and “AS AVAILABLE,” without warranties of any kind, whether express, implied, or statutory, including any implied warranties of merchantability, fitness for a particular purpose, non-infringement, or that the Services will be uninterrupted, error-free, or secure against all threats. No system is completely secure, and you are responsible for configuring and using the Services appropriately.

13. Limitation of Liability

To the maximum extent permitted by law: (a) neither party is liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, data, or goodwill; and (b) Databunker’s total aggregate liability arising out of or relating to the Services is capped according to how you use them:

  • Free trials and free tiers: Databunker has no liability.
  • Paid trials: Databunker’s total liability will not exceed the amount you paid for that trial.
  • Paid subscriptions and licenses: Databunker’s total liability will not exceed the fees you paid to Databunker for the affected Product in the twelve (12) months before the event giving rise to the claim.

These limits do not apply to liability that cannot be limited or excluded under applicable law.

14. Indemnification

You will defend and indemnify Databunker against third-party claims arising from: (a) your Customer Data; (b) your use of the Services in violation of these Terms or law; or (c) your scanning of, or connection to, systems you were not authorized to access.

15. Term, Suspension, and Termination

These Terms apply while you use the Services. You may stop using the Services and close your account at any time. We may suspend or terminate access if you materially breach these Terms, fail to pay, or use the Services in a way that risks harm to Databunker or others. On termination: your right to access the cloud-hosted Products ends; self-hosted license rights end and you must stop using and remove the licensed software; and we may delete your account data after a reasonable period, subject to the DPA and applicable law. Sections that by their nature should survive (including IP, disclaimers, liability limits, indemnification, and governing law) survive termination.

16. Changes to the Services and These Terms

We may update these Terms from time to time. Material changes will be posted on this page with an updated effective date and, where appropriate, communicated through the Portal. Your continued use of the Services after changes take effect constitutes acceptance.

17. Governing Law and Disputes

These Terms are governed by the laws of the State of Israel, without regard to conflict-of-laws rules. The competent courts of Tel Aviv-Jaffa, Israel will have exclusive jurisdiction over any dispute arising out of or relating to these Terms or the Services, and each party consents to that jurisdiction.

18. General

These Terms (together with the Privacy Policy, the DPA, and any order or plan you purchase) are the entire agreement between you and Databunker regarding the Services. If any provision is held unenforceable, the rest remains in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets. Neither party is liable for delays caused by events beyond its reasonable control.

19. Contact

For questions about these Terms, contact:

Databunker Tech Ltd — registered in Israel, company no. 517349809
Address: Yud Dalet HaBanim 7/20, 4936704, Petah-Tikva, Israel
Phone: +972-52-4486622
Email: office@databunkertech.com