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GDPR user request workflow

Some organizations can not instantly cancel a customer account on his first request. The customer might be under a service contract. As a result, a custom user request approval process is required.

Databunker support this requirement.

Customer operations like a change of personal records like name, email; or application information change; consent withdrawal; or forget-me request can be automatically executed in the Databunker database or Admin/DPO request will be created instead to approve this request.

This can help large organizations with the DPO to approve user requests.

Databunker allows you to configure what operations can be self-service or what operations require Admin / DPO approval.